OAG - Child Support | Child Support Officer II | 26-0119

ATTORNEY GENERAL OF TEXAS • Beaumont, TX • 6h ago

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00053808 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney Generaland#8217;s (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their childrenand#8217;s lives and ensuring that children in Texas receive the support they need and deserve. Child Support Officers (CSOs) conduct detailed investigations to locate absent parents; assist in establishing paternity; obtaining court orders for financial support and health care coverage for children; enforcing child support orders; responding to customer inquiries; promoting the involvement of both parents in their childrenand#8217;s lives; and collaborating with state agencies and community organizations to serve Texas families. CSOs gain valuable investigative and legal experience and are part of a collegial team dedicated to supporting Texas children and families. CSOs experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state.The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the Stateand#8217;s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.Function DescriptionTakes the appropriate case action to locate absent parents, establish paternity for children born out-of-wedlock, establish or enforce child/medical support obligation, or initiate case closure:and#8226;Conducts detailed in-office investigations to locate parties, verify employment and determine assetsand#8226;Prepares documents relating to legal and administrative actions to establish or enforce child support ordersand#8226;Negotiates lump sum payments from noncustodial parents who owe past due child/medical supportand#8226;Negotiates out-of-court settlements and agreements with partiesand#8226;Monitors child support cases and refers delinquent cases for the appropriate enforcement action(s)and#8226;Documents all case actions taken using the appropriate agency tools, including but not limited to Child Are My Priority (ChAMP), case/court documentsand#8226;Reviews and maintains child support virtual files for accuracy in the Enterprise Content Management (ECM) repositoryand#8226;Reviews cases to determine if the cases are eligible for closureand#8226;Attends court to assist legal staff, as neededResearches case information on the computer including ChAMPMaintains current knowledge of child support policies and procedures, Texas Family Law, federal regulations, and other statesand#8217; IV-D regulationsAssesses child support cases to determine the appropriate case actionExplains Child Support Program policies, procedures, and regulations to customersResponds to customer inquiries and complaintsAssesses the validity of complaints against the IV-D program with impartialityServes as Notary PublicPerforms related work as assignedMaintains relevant knowledge necessary to perform essential job functionsAttends work regularly in compliance with agreed-upon work scheduleEnsures security and confidentiality of sensitive and/or protected informationComplies with all agency policies and procedures, including those pertaining to ethics and integrity Qualifications: Education: Graduation from high school or equivalentEducation: Bachelor's degree from an accreditedcollege or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: full-time Child Support Program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialistSkill in interviewing and negotiatingSkill in using a personal computer for word-processing and data entry/retrievalSkill in basic mathematical computationsSkill in handling multiple tasks, prioritizing, and meeting deadlinesSkill in effective oral and written communicationSkill in exercising sound judgment and effective decision makingAbility to receive and respond positively to constructive feedbackAbility to work cooperatively with others in a professional office environmentAbility to provide excellent customer serviceAbility to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)Ability to arrange for personal transportation for business-related travelAbility to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs.Ability to travel (including overnight travel) up to 15%Ability to @type 35 words per minute (Typing test required at time of interview)PREFERRED QUALIFICATIONSEducation: Graduation from an accredited four-year college or universityKnowledge: Investigative practices and techniquesOther Language: Ability to proficiently read, write, and speak SpanishTo apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at Military Crosswalk for Occupational Category - Social ServicesTHE OAG IS AN EQUAL OPPORTUNITY EMPLOYER

Similar Jobs

Administrative Assistant

Adecco US, Inc. • Port Neches, TX • 5h ago

Management & Administrative

Adecco is assisting one of their top clients in their search for an Administrative Assistant in Port Neches, TX. This Administrative Assistant role is paying $24/hr and is M-Thu 8-5. Administrative tasks associated with...

5h ago

Go to Apply

Sales Manager

Aaron's Inc • Beaumont, TX • 1d ago

Management & Administrative

Sales Manager The salary range for this role is $13.25 to $14.00 per hour. * This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this role - an...

1d ago

Go to Apply

Account Sales Manager

Keurig Dr Pepper • Beaumont, TX • 1d ago

Management & Administrative

Job Overview: Account Sales Manager for Orange and Sulphur Hiring Immediately The Account Sales Manager is responsible for up-selling and fulfillment/replenishment, focused on execution and merchandising. Accountable for...

1d ago

Go to Apply

Sales Manager (Part Time) - 24H210

Carter's/OshKosh • Beaumont, TX • 1d ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Port Arthur, TX • 2d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2d ago

Go to Apply

Operations Manager

CVS Health • Beaumont, TX • 4d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

4d ago

Go to Apply

Customer Service Representative

U-Haul • Beaumont, TX • 5d ago

Management & Administrative

Location: 3885 Milam St, Beaumont, Texas 77701 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Represen...

5d ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Beaumont, TX • 6d ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

6d ago

Go to Apply

Customer Service Associate

Walgreens • Beaumont, TX • 1w ago

Management & Administrative

1w ago

Go to Apply

ADMIN ASST II - Mail Room

Texas Department of Criminal Justice - SET • Beaumont, TX • 1w ago

Management & Administrative

PDate 101725 008699 Location of vacancy: Stiles Unit/Beaumont This website contains only partial information regarding this job posting and application procedures. For complete information regarding minimum qualification...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.